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Referrals

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A referral system should reward qualified introductions that become useful customer relationships.

Customer referral

A referring customer can receive a bounded benefit:

  • Report credits
  • Data credits
  • Executive event review
  • Temporary market access
  • Subscription credit

The referred company can receive a Last-Storm Audit, proof-sprint credit, or priority implementation access.

Bonuses are preferable to permanently lowering recurring prices.

Partner referral

A partner program can use a fixed qualified-opportunity fee, a first-year revenue percentage, or a recurring share where margins support it.

Required controls

Every referral relationship should define:

  • Attribution window
  • Payment timing
  • Cancellation treatment
  • Customer ownership
  • Data access
  • Compliance duties

The lead system must record the original referrer and preserve that attribution through the customer lifecycle.